All Office Support, Inc.  

"Not Just Answers...Solutions!"

About Us...

Company History and Services...

Since 1986 All Office Support has provided a superior level 24-hour telephone answering,  alphanumeric text-messaging (SMS) paging dispatch,  and merchandise order processing services to clients throughout the United States and Canada.  

The toll free numbers we supply direct to our clients allow us to serve customers thousands of miles away with the same low cost and efficiency as if we were located right across the street.  Our TEXT MESSAGE  dispatch service provides radio paging and cellular service companies throughout the United States with operator assisted text message dispatch for alpha numeric pagers or text-enabled cell phones.

Business Philosophy...

All Office Support's philosophy is to provide each customer with a transparent telephone service extension of his or her office.  Our goal is to provide outsourced 24-hour telemessaging services of the highest quality for substantially less than it would cost to maintain the same level of service with a company's own employees.

Staff...

We are proud to provide our clients with a highly qualified, educated, and well motivated work force of over 60 operators.  The 40 hour basic training program each staff member has completed helps us make certain that each message receives the prompt, professional, and courteous handling our clients know they can depend on.

Call Processing Center...

All of our telephone traffic flows on dedicated and divergent T-1 digital phone circuits for high data speeds and maximum reliability.  Our call processing center, located in suburban Atlanta, enjoys direct fiber optic service to state-of-the-art Amtelco "INFINITY" telephone answering system. 

AMTELCO’s patented, award-winning Infinity call center system is specifically designed to provide call center owners with the most reliable service, technology and support to run a highly successful business. Infinity is an innovative design offers true open architecture, advanced digital switching technology and complete statistics.

Infinity provides call centers with tools like automatic call distribution (ACD), voice processing, text messaging, PBX capabilities and digital switching to transform businesses into specialized customer resource centers.

A highly sophisticated data recording system preserves and archives each message after dispatch for later review and retrieval if desired.

Clients...

Our clients include paging and cellular carriers and resellers, doctors, hospitals, merchandisers, sales representatives, electricians, real estate agents, heating / air conditioning service firms,  title insurance companies, and State & Federal Government agencies throughout the U.S. and Canada.  They know they can rely on us to make sure that the calls their businesses depend upon are processed immediately and correctly every time.

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